Support

Self Help

Sometimes it's quicker and easier to check our trouble shooting information to see if the problem your experiencing has a quick fix. Online trouble shooting help is available for our products Time Shadow, Wild Checklist and Desk Clock

For additional information you may also want to review the following documents.

Getting Started with Time Shadow and Time Shadow Installation Guide

Technical Support

In order to provide the best technical support service possible we ask that you make your initial request (per issue) by using our support request form. When making your request please include contact information such as your name, your company name, address, and phone number where you can be reached. We will do our best to respond to your initial request for support within 1 business day.

Product Enhancement Requests

We know that even the best software always has room for improvement. If you think of something that you would like added or changed with our software please use our enhancement request form to let us know.

Unfortunately, we can't promise that we will implement every request but we do try our best to incorporate good ideas into our software. Our customers are our primary source of this information so we encourage you to let us know what you need and want in our software.